Subject to the terms, conditions and Disclaimers below, Reflection International Inc. (the “Company”) hereby warrants to the original retail purchaser of this product that, should this product or any part thereof, under normal use and conditions, be proven defective in material or workmanship within one year from the date of original purchase, such defect(s) will be repaired or replaced with a reconditioned product (at the Company’s option). This limited warranty is the purchaser’s exclusive remedy for any such defect(s). To obtain repairs or replacement within the terms of this warranty:
• Please visit www.pasticallo.com or contact us at 1-866-388-4388 Open Mon-Fri 8am-5pm Pacific Standard Time.
• The invoice or bill of sale is required to establish proof of warranty.
• The Company will work on the warranty claim as soon as possible, but please allow 4 to 6 weeks for warranty processing.
The Warranty applies only when the Pasticallo™ Umbrellas are used under normal conditions for the purpose for which they are designed. This Warranty does not apply to any product or part thereof which, in the opinion of the Company, has suffered or been damaged through alteration, improper installation, improper care, mishandling, misuse, neglect, accident, or by removal or defacement of the factory serial number/bar code label(s). The opinion of the Company with respect to this matter shall be final.
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT AS PROVIDED ABOVE, AND, IN NO EVENT, SHALL COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY THE PURCHASER FOR THE PRODUCT. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES OR LIABILITIES. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY HEREUNDER, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, MUST BE BROUGHT WITHIN A PERIOD OF 12 MONTHS FROM THE DATE OF ORIGINAL PURCHASE. IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED WHATSOEVER.
No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product. Some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from jurisdiction to jurisdiction.
Pasticallo™ Umbrellas are tested for endurance and durability. The Company strongly recommends that no umbrella should be left in the open position when not in use. Although some of our umbrellas have a feature for automatic closure during high winds, the Company suggests that users still monitor their umbrellas and close them during high wind conditions. Doing so will reduce the risk of damage to your umbrella, surrounding objects, and properties. Please use a sufficiently weighted base to keep your umbrella secure at all times. Read and follow all steps in the instruction manual.
Wind ratings do not form part of, nor fall under, any Pasticallo™ Umbrellas warranties. Wind ratings are intended as a guide to the relative strength of the umbrellas only and are tested at their optimal positions. Umbrellas with any degree of tilt added should not follow any wind ratings.
Wind conditions can be extremely variable, depending on factors such as the surroundings, elevation, angle of gusts, etc. In any high-wind or sudden extreme weather conditions, it is highly recommended to close and secure all Pasticallo™ umbrellas immediately, regardless of their size, weight, or base weight. Umbrellas should never be left unattended in the open position. This precautionary measure will help reduce the risk of damage to your umbrella, furniture, and property.
The Pasticallo™ Umbrellas are equipped with a wind motion feature that automatically closes the umbrella when the wind speed reaches. Due to the complex and variable nature of environmental conditions, we cannot provide warranty coverage for all damage caused by high winds or natural disasters. We strongly recommend closing and securing the umbrella immediately when encountering high wind speeds or sudden extreme weather conditions to reduce the risk of damage to the umbrella, furniture, and property.
Rust is a natural part of the aging process of all steel or iron-based materials and therefore is not considered a defect. Pasticallo™ Umbrellas are designed for minimum maintenance.
Our Smart umbrellas are crafted using highly rust-resistant aluminum and stainless-steel materials, making them less prone to rusting. However, irregular or inadequate cleaning of the umbrella may increase the likelihood of rusting.
For Seaside and indoor pool use, the accumulation of salt and chlorides during cleaning may result in paint blistering. Any such damage is not covered by the limited warranty.
Sunbrella® fabric is warranted only by Sunbrella® subject to Sunbrella®’s limited warranty policy. Sunbrella® Upholstery fabrics are covered by Sunbrellas® 5-year limited warranty from normal usage and exposure conditions including sunlight, mildew, and atmospheric chemicals when used for appropriate applications. These fabrics covers should withstand significant color fades and material rot under stable conditions. Please contact Sunbrella® or visit https://www.sunbrella.com/warranty for more details about Sunbrella®’s fabric policy and replacement.